Kellys Chemical Supplies (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kellyschemical.in or interact with our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Personal Information you provide: Name, email address, phone number, company name, billing/shipping address, or any details you provide when filling forms or placing orders.
• Transaction Information: Order details, payment method (processed via secure third-party gateways; we do not store sensitive card/bank details).
• Technical Data: IP address, browser type, device information, cookies, and browsing patterns.
• Communication Data: Emails, messages, or inquiries sent to us through forms, email, or WhatsApp.

2. How We Use Your Information

We use collected data to:

• Process and fulfill your orders.
• Respond to inquiries and provide customer support.
• Improve our website, products, and services.
• Send transactional or service-related communications.
• Comply with legal and regulatory obligations.
• Prevent fraud, unauthorized transactions, or misuse of services.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only in these cases:

• Service Providers: With trusted partners who assist in payment processing, logistics, or IT services.
• Legal Compliance: When required by law, court orders, or government requests.
• Business Transfers: If our business is merged, sold, or restructured, data may be transferred as part of assets.

4. Cookies & Tracking Technologies

• We use cookies to enhance website functionality and improve user experience.
• Cookies help us remember your preferences, track site performance, and analyze traffic.
• You can manage or disable cookies in your browser settings, though some features may not work properly without them.

5. Data Retention

• We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
• Once data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

• We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
• However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal data.
• Request deletion of your information.
• Withdraw consent for certain data uses.
• Object to processing or request data portability.

Requests can be made by emailing us at: sales@kellyschemical.in.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website constitutes your acceptance of such changes.

11. Return / Refund Policy

• All sales are final once goods are delivered and accepted by the customer.
• We maintain a strict no-return and no-refund policy under any circumstances, except in cases of verified damage or defect at the time of delivery and immediately reported before acceptance.
• By purchasing from our website, you acknowledge and agree to this strict no-return condition.